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VMware Pivotal Web Server
Fast and Secure Apache HTTP Server

VMware Pivotal Web Server

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This product has been discontinued, Support and Subscriptions for Pivotal Web Server are still available below.

VMware Licensing
Pivotal Web Server Perpetual License (6 core) Support and Subscription
Premium Support/Subscription Pivotal Web Server Perpetual License (6 core) for 1 year
#PV-WEBS-P-SSS-C
Our Price: $345.00

More pricing below, click here!

Overview:

Pivotal and VMware are partnering to deliver well-managed, agile and secure data and application infrastructure for VMware environments across public, private and hybrid clouds. Pivotal Web Server formerly known as VMware vFabric Web Server, is now part of the Pivotal portfolio of products.

Increase your web tiers performance, scalability and security while reducing deployment times and complexity Pivotal Web Server.

Fast and secure Apache HTTP Server

Increase your web tiers performance, scalability and security while reducing deployment times and complexity with Pivotal Web Server, the HTTP server and load-balancing component of the VMware vFabric Suite.

  • Reduce deployment time with preconfigured instances of Apache.
  • See improved performance even under burst workload conditions.
  • Keep your web tier secure with faster patch availability.

Get High Performance, Scalability and Security with Pivotal Web Server

Radically Reduce Deployment Times
Pivotal Web Server is based on the popular Apache web server, providing a familiar, proven foundation for your web tier. But unlike Apache, Pivotal Web Server is pre-compiled, pre-configured and pre-patched, which reduces deployment times from a typical 3 days to 30 minutes. It has a consistent installation process and structure across all supported operating systems, and installation is via self-extracting archive, with no requirements as to install location and no dependencies on graphics libraries. You can patch and upgrade multiple instances as well, for further reduction in deployment and support costs.

See up to 100% Performance Improvements
Pivotal Web Server is pre-compiled and pre-tuned to deliver up to 100% improvement in performance. Because fewer servers are required for a given workload, you'll see your hardware costs go down, as well as increased uptime since workloads remain within web tier capacity. The VMware support team can help fine-tune your Pivotal Web Server to deliver the best performance for your specific needs.

Get Better Security with Less Effort
At the outermost edge of the datacenter, web servers are continually probed by hackers trying to get to your sensitive data. VMware has leading Apache code committers who participate in the ASF security community, so our engineers often learn of security vulnerabilities before they are made public. Whenever possible we prepare and provide a fix for our customers before the vulnerability is officially announced, so you receive advance notification and gain immediate access to the binary fix or workaround. Because we offer guaranteed binary drop-in bug and security-fix help for every platform we support, you can reduce the time you spend on security issues.

Gain Peace of Mind
Pivotal Web Server is guaranteed binary-compatible with open-source Apache HTTP. It features pre-tested compatibility of various Apache mods/extensions, reducing internal support costs.

Key Features:

Pivotal Web Server is built on Apache 2.2, the latest stable version of the popular http server, and runs on RHEL, Windows, and other operating systems. In addition to including Apache httpd and its core modules, Pivotal Web Server has the following module support.

  • mod_ftp, to serve content using the FTP protocol
  • mod_fcgid, a FastCGI implementation that enables you to run Perl and PHP scripts
  • openssl, for securely sending Web pages to browsers using the SSL encryption standard
  • openldap, an open-source implementation of the Lightweight Directory Access Protocol (LDAP)
  • mod_proxy_balancer, for load balancing support for HTTP and FTP protocols
  • mod_jk, which handles communication between Tomcat and Apache
  • mod_bmx, for performance monitoring using VMware vFabric Hyperic
  • libexpat, an XML parser
  • libapr and libaprutil, for API standardization
  • zlib, for content compression

Pivotal Web Server supports almost all CAs including VeriSign, Thawte, Entrust, and Equifax. Additionally, it supports the Rainbow CryptoSwift and nCipher nFast acceleration cards.

Deep Apache Expertise

More than 400 of the world's largest organizations count on VMware to deliver mission-critical support for their Apache Web server systems. Our technical staff is deeply involved with the Apache Software Foundation, and we employ experts who work on Apache HTTPD projects full-time as code committers. Through our experience and technical expertise, we provide superior support to our customers to reduce costs and free resources with no license fees and no vendor lock-in. Because of our technical leadership on Apache projects, we guarantee rapid bug fixes and provide patches to our customers' Apache code. We then commit the fixes to the next release of the opensource project

Product Updates and Security Patches

RADARnet provides alerts, patches and work-arounds—often before others are aware of the existence of a problem.

Support customers receive a standard, certified, easy-to-install software build, constant product updates, security alerts and patches, guaranteed bug fixes, indemnification on all the software in the Pivotal Web Server bundle, and technical support, all for a single annual fee.

Support Service Levels

VMware Pivotal Web Server subscription plans are available with three different support offerings, from business-hour coverage to complete 24-7 support. All plans include access to our online knowledge base and FAQs, as well as downloadable documentation.

Benefits Comparison
Benefits Self-supported Apache VMware Pivotal Web Server
Forums and mailing lists
Guaranteed bug fixes  
Customer support portal and knowledge base  
Regularly scheduled product updates and upgrades  
Timely security vulnerability alerts and fixes  
Reduced internal support and deployment costs  
Reduced downtime (expert support and binary patches/updates)  
Simple installation and server deployment  
Higher performance (up to 100 percent faster than other builds)  
Built-in and configured development languages (PHP and Perl)  
Built-in and configured security (FTP, Proxy, SSL, LDAP)  
Indemnification for all open-source components  

How To Buy:

Understanding Pivotal Web Server Pricing

  • As part of VMware Pivotal Suite. Because vFabric Suite is sold on a per-VM basis, we recommend this option for customers who plan to run Pivotal Web Server on vSphere. Learn more about pricing for vFabric Suite Advanced.
  • As a standalone Pivotal Web Server perpetual license. Because this option is priced per physical CPU, we recommend it for customers who plan to run Pivotal Web Server on physical infrastructure, and not on VMware vSphere.

For customers who plan to run Web Server on physical infrastructure, standalone Pivotal Web Server is available as a one-time license under which support and subscription (SnS) contracts can be renewed annually.

VMware offers a choice of support levels for standalone Pivotal Web Server:

  • Production support entitles customers to 24 X 7 support.
  • Basic support entitles customers to 12 X 5 support.

Pricing is per physical CPU, up to 6 cores per CPU. Each additional six cores require an additional license.

Support:

VMware Basic Support & Subscription

Weekday Support for Test, Dev and Non-Critical Deployments

  • Global, 12x5 access to support
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Production Support & Subscription Service

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

  • Global, 24x7 support for Severity 1 issues
  • Fast response times for critical issues
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Feature Production Support Basic Support
Hours of Operation1 24 Hours/Day
7 Days/Week
365 Days/Year
12 Hours/Day
Monday–Friday
Length of Service 1 or 3 Years 1 or 3 Years
Product Updates 2 Yes Yes
Product Upgrades 2 Yes Yes
Products Supported 3 All Products
(excluding VMware Fusion and VMware Player)
All Products
Method of Access Telephone/Web Telephone/Web
Response Method Telephone/Email Telephone/Email
Remote Support Yes Yes
Root Cause Analysis Available only with Business Critical or Mission Critical Support Offering Available only with Business Critical or Mission Critical Offering
Access to VMware Web Site Yes Yes
Access to VMware Discussion Forums and Knowledge Base Yes Yes
Max Number of Technical Contacts per Contract 6 4
Number of Support Requests Unlimited Unlimited
Target Response Times
Critical (Severity 1)
Major (Severity 2)
Minor (Severity 3)
Cosmetic (Severity 4)

30 minutes or less: 24x7
4 business hours
8 business hours
12 business hours

4 business hours
8 business hours
12 business hours
12 business hours
Business Hours
North America
Alaska, Hawaii
Latin America

Europe, Middle East, Africa (EMEA)

Asia, Pacific Rim, Japan (APJ)

Australia/New Zealand
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)

1 Hours of operation for Gemstone are Monday – Friday, 8 a.m. to 5 p.m. (PST/PDT). Severity 1 issues are responded to 24x7.
2 Product updates and upgrades are not included with Basic Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
Product updates and upgrades are not included with Production Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
3 VMware Fusion Professional and VMware Workstation require a minimum of ten (10) licenses in order to purchase Basic support. VMware Workstation requires a minimum of ten (10) licenses in order to purchase Production Support.

Documentation:

Download the VMware Pivotal Web Server Datasheet (PDF).

Pricing Notes:

VMware Licensing
Pivotal Web Server Perpetual License (6 core) Support and Subscription
Premium Support/Subscription Pivotal Web Server Perpetual License (6 core) for 1 year
#PV-WEBS-P-SSS-C
Our Price: $345.00