VMware Business Infrastructure Virtualization: Beyond Virtual Machines & Servers

VMware vCenter Operations
Automated Operations Management for Virtual and Cloud Infrastructure

VMware vCenter Operations

VMware Licensing
VMware vCenter
VMware vCenter Operations Standard Pack (25 VM Pack)
- Note: Purchase of SnS is required!
#VC-OPSTD25-C
List Price: $1,250.00
Our Price: $1,125.00
VMware vCenter Operations Advanced Bundle (25 VM Pack)
- Note: Purchase of SnS is required! Includes vCenter Operations Standard and CapIQ
#VC-OADV-BUN-C
List Price: $3,125.00
Our Price: $2,812.00
VMware vCenter Operations Enterprise Bundle (25 VM Pack)
- Note: Purchase of SnS is required! Includes vCenter Operations Enterprise Standalone managed system, vCenter Configurations Manager and CapIQ
#VC-OENT-BUN-C
List Price: $34,250.00
Our Price: $30,825.00

More pricing below, click here

Overview:

VMware vCenter™ Operations provides automated operations management using patented analytics and an integrated approach to performance, capacity and configuration management. The focus of vCenter Operations is to provide the intelligence and visibility needed to proactively ensure service levels, optimum resource usage and configuration compliance in dynamic virtual and cloud environments

Key Benefits

  • Actionable intelligence to automate manual operations processes
  • Visibility across infrastructure and applications for rapid problem resolution
  • Proactively ensures optimal resource utilization and virtual and cloud infrastructure performance
  • At a glance view of operational and regulatory compliance across physical and virtual

VMware vCenter Operations
VMware vCenter Operations provides automated operations management in three editions that cover virtual, physical and cloud environments.

What is VMware vCenter Operations?

VMware vCenter Operations is an automated operations management solution that provides integrated performance, capacity and configuration management for highly virtualized and cloud infrastructure. Deep VMware vSphere™ integration provides the most comprehensive management of VMware environments. VMware vCenter Operations is available in three editions. VMware vCenter Operations Standard is purpose-built for VMware administrators to more effectively manage the performance of their VMware environments as they move to the private cloud. VMware vCenter Operations Advanced provides performance and capacity management for large virtual and private cloud infrastructure. VMware vCenter Operations Enterprise is for IT operations teams to more proactively manage the performance, capacity, configuration and compliance of mission-critical applications and services and the hybrid (virtual and physical) infrastructures they run on. VMware vCenter Operations integrates directly with third-party monitoring tools for a complete view of your infrastructure.

How is VMware vCenter Operations Used?

VMware vCenter Operations uses patented analytics and powerful visualizations to automate performance, capacity and configuration management. It collects and analyzes performance data, correlates abnormalities and identifies the root cause of building performance problems. VMware vCenter Operations provides capacity management to optimize resource usage and policy-based configuration management to assure compliance and eliminate sprawl and configuration drift.

IT operations and infrastructure teams leverage vCenter Operations to:

  • Eliminate manual effort—Analytics and policy-based approach automate performance, capacity and configuration management
  • Proactively manage virtual infrastructure performance—Get proactive warning of performance issues before problems affect end users
  • Ensure operational and regulatory compliance—Manage compliance automatically with a policy-based approach and out-of-the-box configuration templates
  • Optimal resource utilization—Ensure right-sized virtual and cloud infrastructure through comprehensive capacity management

Key Features:

Intelligent Automation

Patented analytics provide actionable intelligence across the stack to automate manual processes for maximum efficiency and agility.

  • Infrastructure and operations analytics eliminate timeconsuming problem resolution processes through automated root cause analysis.
  • On-demand analytics allow optimization of the IT infrastructure without 'tribal knowledge.'
  • Capacity analytics eliminate the need for spreadsheets, simple scripts and rules of thumb. "What if" capacity planning scenarios don't require time-consuming model updates.
  • Capacity analytics allow identification of overprovisioned resources so they can be right-sized to make more efficient use of compute power.
  • Automated provisioning and configuration analysis detects unwanted changes and helps IT maintain continuous compliance with operational best practices and regulatory requirements.

Comprehensive Visibility

Powerful visualization of performance, capacity and configuration issues and risks enable visibility into dynamic infrastructure and applications for rapid problem resolution.

  • VMware vCenter Operations provides cross-team views for real-time performance, capacity and configuration management.
  • Performance data is abstracted to health, workload and capacity risk measures that allow IT to efficiently identify building performance problems with less effort.
  • Out-of-the-box templates to ensure continuous compliance with security best practices, hardening guidelines and regulatory requirements.

Proactive Management

An integrated approach to automating operations in the face of growing service level expectations and accelerating change allows IT to be more proactive and ensure optimal performance.

  • Self-learning performance analytics identify building performance problems before they affect end users.
  • Identifies capacity shortfalls before they affect end users.
  • Real-time, integrated dashboards of performance, capacity and configuration change events allow a proactive management approach and help ensure service level agrements (SLAs) are met.
  • Assures compliance with policy control across all

Screenshots:

Learn more about key features with screenshots for VMware vCenter Operations Standard.

How to Buy:

VMware vCenter Operations Enterprise Standalone License available. Please contact us.

VMware vCenter Operations is available in three editions to help you automate operations management.

VMware vCenter Operations Standard

Purpose-built for VMware administrators to provide more effective management of small and medium sized vSphere environments.

VMware vCenter Operations Advanced

Provides performance and capacity management for large VMware virtual and private cloud infrastructures.

VMware vCenter Operations Enterprise

Provides proactive management of the performance, capacity, configuration and compliance of mission-critical applications and the hybrid (virtual and physical) infrastructures they run on. VMware vCenter Operations integrates directly with third-party monitoring tools for a complete view of your infrastructure and applications.

vCenter Operations Editions - Feature Comparison

 

  Standard Advanced Enterprise
Target Environment vSphere (up to 1500 VMs) vSphere Heterogeneous
Performance Management   
Alerting and Visualization   
Consolidated Health dashboard Yes! Yes! Yes!
Actionable health scores & KPIs Yes! Yes! Yes!
Top N priority views Yes! Yes! Yes!
Self learning behavior Yes! Yes! Yes!
Dynamic Thresholds Yes! Yes! Yes!
Early warning visualizations Yes! Yes! Yes!
Predictive 'Smart' Alerts     Yes!
Alert lifecycle mgmt     Yes!
Custom alerts     Yes!
Email & SNMP notifications     Yes!
Analysis & Troubleshooting   
1 click root-cause dashboard w/ KPI history Yes! Yes! Yes!
Impact detection (Health trees) Yes! Yes! Yes!
Behavioral performance/workload analysis Yes! Yes! Yes!
Multiple KPI anomaly correlation Yes! Yes! Yes!
Contextual event overlays Yes! Yes! Yes!
HeatMap library Yes! Yes! Yes!
Cross Team views & enablement   
Role based access & SSO Yes! Yes! Yes!
Actionable operator views Yes! Yes! Yes!
Problem isolation tools Yes! Yes! Yes!
Report by Custom Groups     Yes!
vSphere awareness   
Multi vCenter support     Yes!
Integrated into vSphere Client Yes! Yes! Yes!
vSphere Inventory & dependency aware Yes! Yes! Yes!
Support for Reservations & Limits Yes! Yes! Yes!
Capacity Management   
Capacity Awareness   
Past, present, future capacity summaries   Yes! Yes!
Current capacity bottlenecks   Yes! Yes!
Future capacity shortfall notifications     Yes!  
Alerts on capacity conditions     Yes!  
Schedulable Capacity Reports   Yes! Yes!
Report across multiple vCenters     Yes!
Capacity Optimization   
Analyze & trend resource wastage   Yes! Yes!
Identify over-allocated, idle VMs   Yes! Yes!
Identify under-utilized hosts, clusters   Yes! Yes!
Identify waste from snapshots, templates, orphaned VMs     Yes! Yes!  
Recommendations to reclaim resources   Yes! Yes!
Recommendations to rightsize   Yes! Yes!
Capacity Planning & Forecasting   
Estimate remaining capacity   Yes! Yes!
Estimate time remaining to full capacity Yes! Yes! Yes!
Forecast demand & supply   Yes! Yes!
Trend Utilization vs demand   Yes! Yes!
Trend Utilization and allocation     Yes!
Replenishment recommendations     Yes!
Interactive What-if modeling   Yes! Yes!
Support for vSphere storage   Yes! Yes!
Support for Peak usage   Yes! Yes!
Support for Business time zones   Yes! Yes!
Cross Team views & enablement   
Role based access & SSO Yes! Yes! Yes!
Actionable operator views   Yes! Yes!
Report by Custom Groups     Yes!
Infra. utilization trend views for Upper mgmt   Yes! Yes!
Supply forecast for provider teams: Storage, Network, Build   Yes! Yes!
Usage & Optimization views for LOB   Yes! Yes!
Cloud capacity reports for Provider & Tenants     Yes!
Report customization   Yes! Yes!
vSphere awareness   
Integrated into vSphere Client   Yes! Yes!
vSphere Inventory & dependency aware   Yes! Yes!
Support for vCloud objects(vDCs)     Yes!
Support for Thin Provisioning   Yes! Yes!
Support for Reservations & Limits     Yes!
Support for Linked Clones   Yes! Yes!
Support for HA, FT   Yes! Yes!
Configuration & Compliance Management   
Configuration Visibility   
Configuration and change visibility Yes! Yes! Yes!
Centralized dashboards     Yes!
Out of box Reports     Yes!
Change alerts     Yes!
Continuous Compliance   
Guest Compliance     Yes!
Host Compliance     Yes!
vCenter Compliance     Yes!
Standard Regulatory compliance (SOX, HIPAA, DISA, ISO, BASEL II, PCI DSS, NIST)     Yes!
Custom policy compliance     Yes!
Automated compliance violation detection     Yes!
Compliance remediation recommendations     Yes!
Compliance remediation automation     Yes!
Automated Provisioning and Patching   
Manage OS distribution centrally     Yes!
Discover new systems, build/deploy via PXE     Yes!
Provision ESX/ESXi to "bare metal"     Yes!
Provision OS to bare metal & VMs     Yes!
Build and deploy software packages (Windows)     Yes!
Connect to compliance policies     Yes!
Automatically detect missing software     Yes!
Remediate non-compliant systems     Yes!
Distributed software repository     Yes!
Cross Team Views & enablement   
Role based access control     Yes!
Active Directory integration     Yes!

Support:


VMware Production Support & Subscription

Technical Support, 24 Hour Sev 1 Support -- 7 days a week.

Focused, 24-Hour Support For Production Environments

  • Global, 24x7 support for Severity 1 issues
  • Fast response times for critical issues
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Basic Support & Subscription Service

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

Weekday Support for Test, Dev and Non-Critical Deployments

  • Global, 12x5 access to support
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Feature Production Support Basic Support
Hours of Operation 24 Hrs/Day
7 Days/Wk
365 Days/Yr 1
12 Hrs/Day
Mon–Fri 1
Length of Service 1 or 3 Years 1 or 3 Years
Product Updates Yes Yes
Product Upgrades Yes Yes
Products Supported All Products
(excluding VMware Fusion and Player)
All Products
(excluding VMware Fusion and Player)
Method of Access Telephone/
Web
Telephone/
Web
Response Method Telephone/
Email
Telephone/
Email
Remote Support Yes Yes
Access to VMware Web site Yes Yes
Access to VMware Discussion Forums and Knowledge Base Yes Yes
Max Number of Support Admins per Contract 6 4
Number of Support Requests Unlimited Unlimited

Target Response Times

Critical (Severity 1
Major (Severity 2)
Minor (Severity 3)
Cosmetic (Severity 4)

30 minutes or less: 24x7
4 business hours
8 business hours
12 business hours

4 business hours
8 business hours
12 business hours
12 business hours

Business Hours
North America and Latin America
Alaska, Hawaii
South America (NASA)

Europe, Middle East, Africa (EMEA

Asia, Pacific Rim, Japan (APJ)

Australia/New Zealand

Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
6 a.m. to 6 p.m. (EST/EDT)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)

Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
6 a.m. to 6 p.m. (EST/EDT)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)

1Hours of operation for Gemstone are Monday - Friday, 8 a.m. to 5 p.m. (PST/PDT) globally.
1Hours of operation for VMware Go Pro and vCenter Protect products are 7 a.m. to 7 p.m. (CST/CDT), except holidays.
1Hours of operation for VMware IT Business Management and IT Financial Management are 8 a.m. to 5 p.m. (EST/EDT/GMT) except holidays.
1Hours of operation for Socialcast are 6 a.m. to 6 p.m. (PST/PDT).

Documentation:

PDF File
Download the VMware vCenter Operations Datasheet (PDF).

VMware Licensing
VMware vCenter
VMware vCenter Operations Standard Pack (25 VM Pack)
- Note: Purchase of SnS is required!
#VC-OPSTD25-C
List Price: $1,250.00
Our Price: $1,125.00
VMware vCenter Operations Advanced Bundle (25 VM Pack)
- Note: Purchase of SnS is required! Includes vCenter Operations Standard and CapIQ
#VC-OADV-BUN-C
List Price: $3,125.00
Our Price: $2,812.00
VMware vCenter Operations Enterprise Bundle (25 VM Pack)
- Note: Purchase of SnS is required! Includes vCenter Operations Enterprise Standalone managed system, vCenter Configurations Manager and CapIQ
#VC-OENT-BUN-C
List Price: $34,250.00
Our Price: $30,825.00
VMware Support
VMware vCenter Operations Standard Pack (25 VM Pack) Support and Subscription
VMware vCenter Operations Standard Pack (25 VM Pack) Basic Support/Subscription, 1 Year #VC-OPSTD25-G-SSS-C
Our Price: $263.00
VMware vCenter Operations Standard Pack (25 VM Pack) Basic Support/Subscription, 3 Years #VC-OPSTD25-3G-SSS-C
Our Price: $694.32
VMware vCenter Operations Standard Pack (25 VM Pack) Production Support/Subscription, 1 Year #VC-OPSTD25-P-SSS-C
Our Price: $313.00
VMware vCenter Operations Standard Pack (25 VM Pack) Production Support/Subscription, 3 Years #VC-OPSTD25-3P-SSS-C
Our Price: $826.32
VMware vCenter Operations Advanced Bundle (25 VM Pack) Support and Subscription
VMware vCenter Operations Advanced Bundle (25 VM Pack) Basic Support/Subscription, 1 Year #VC-OADV-BUN-G-SSS-C
Our Price: $657.00
VMware vCenter Operations Advanced Bundle (25 VM Pack) Basic Support/Subscription, 3 Years #VC-OADV-BUN-3G-SSS-C
Our Price: $1,734.48
VMware vCenter Operations Advanced Bundle (25 VM Pack) Production Support/Subscription, 1 Year #VC-OADV-BUN-P-SSS-C
Our Price: $781.00
VMware vCenter Operations Advanced Bundle (25 VM Pack) Production Support/Subscription, 3 Years #VC-OADV-BUN-3P-SSS-C
Our Price: $2,061.84
VMware vCenter Operations Enterprise Bundle (25 VM Pack) Support and Subscription
VMware vCenter Operations Enterprise Bundle (25 VM Pack) Basic Support/Subscription, 1 Year #VC-OENT-BUN-G-SSS-C
Our Price: $7,193.00
VMware vCenter Operations Enterprise Bundle (25 VM Pack) Basic Support/Subscription, 3 Years #VC-OENT-BUN-3G-SSS-C
Our Price: $18,989.52
VMware vCenter Operations Enterprise Bundle (25 VM Pack) Production Support/Subscription, 1 Year #VC-OENT-BUN-P-SSS-C
Our Price: $8,563.00
VMware vCenter Operations Enterprise Bundle (25 VM Pack) Production Support/Subscription, 3 Years #VC-OENT-BUN-3P-SSS-C
Our Price: $22,606.32