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VMware vRealize Businesss (formerly IT Business Management Suite)
A Fact-Based Approach to Realize IT Outcomes

VMware vRealize Automation

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VMware Licensing
VMware vRealize Business 8 Enterprise Additional User
VMware vRealize Business 8 Enterprise Additional User - perpetual license for 5 users
#BM-ENT-AD-C
Our Price: $60,000.00
VMware vRealize Business 8 Enterprise Foundation Package
VMware vRealize Business 8 Enterprise Foundation Package - perpetual license for 10 users
#BM-ENT-FND-C
Our Price: $300,000.00

More pricing below, click here!

Overview:

VMware vRealize™ Business™ provides transparency and control over the cost and quality of IT services. By providing a business context to the services IT offers, vRealize Business helps IT organizations shift from a technology orientation to a service broker orientation, delivering a portfolio of IT services that align with the needs of line-of-business (LOB) stakeholders.

vRealize Business provides the business management capabilities necessary to manage the business aspects of today's emerging hybrid cloud environments, helping to facilitate IT transformation, enabling customers to reduce capital and operating expenses and improve service delivery performance.

How to Buy

VMware vRealize Business Enterprise is available on a standalone basis, priced on a per user basis. vRealize Business Enterprise includes unlimited vRealize Business for Cloud licenses. To learn more about the pricing model and how it can help meet your needs, please contact us.

Key Benefits

  • Drive IT Transparency - Embed financial transparency across the extended enterprise including LOB, IT and third-party vendors
  • Align IT with the Business- Meet LOB expectations regarding portfolio of services and costs, shifting to a business orientation
  • Accelerate IT Transformation – Power CIO agenda by supporting fact-based decisions on current and future IT investments

VMware vRealize Automation
Figure 1. Business Management for Cloud

Key Features:

Managing Today's Hybrid Cloud

VMware is empowering Infrastructure and Operations teams with business management capabilities essential for managing hybrid cloud environments, providing an easy on-ramp for getting started with fast time to value. VMware vRealize Business provides service cost and usage metrics for private virtual and cloud infrastructure through outof-the-box integration with other VMware products. It also provides the ability to automatically price services for inclusion in your service catalog and to compare the cost of your private cloud services with public cloud alternatives.

Complete IT Cost Transparency and Business Alignment

Minimizing IT costs while maximizing business value is a core tenet of IT business management. VMware vRealize Business provides the CIO and IT Finance teams the ability to manage the full portfolio of services that IT delivers to the business. Leveraging a comprehensive cost modeling capability, vRealize Business delivers dashboards, reports, and bill of IT showing the lines of business the products and services they consume along with the cost for those products and services.

Service Quality Management

The tradeoff between cost and quality seems straightforward, but it is actually quite complex. Some services offer dramatic cost savings with small reductions in quality; others operate more like fixed-cost services. Business customers frequently oppose service-level reductions until you present the corresponding cost reduction. Service-level tiers are a great way to manage cost or service-conscious customers while reducing and optimizing your IT spending. VMware vRealize Business sets, tracks, reports, and analyzes IT performance and value measures for all services and vendors, enabling IT to proactively govern contractual commitments.

Enterprise Platform

Data Integration
The foundation for vRealize Business is a robust enterprise platform providing broad functionality in a secure and scalable way. Data collected from private/hybrid cloud or from a vast array of third-party offerings is cleansed and validated before being added. In addition, vRealize Business includes an observation engine that monitors costs and quality to highlight changes that might require special attention. Furthermore, integration with the VMware portfolio of products enables direct metering and costing of cloud usage and calculation of overall public, private and hybrid costs.

Service Costing
vRealize Business provides powerful cost modeling capabilities allowing you to allocate or translate IT costs to each IT and Business Service. Supporting simple allocations to usage-based and complex activity-based costing. This approach provides superior control, agility and transparency compared to inference approaches whose algorithms offer you little control.

Planning and Budgeting
vRealize Business automates the manual processes of planning and budgeting. By consolidating and centralizing budgets, IT finance saves time and can appropriately rationalize budgets and allocations, provide transparency into planned versus actual spending and variances, and track accumulated savings.

Scenario Planning and Forecasting
What-if scenarios are used to evaluate, compare, plan and optimize spending decisions, enabling fact-based decision making. vRealize Business can show how overall costs, service costs and specific business unit costs would be affected by changing the environment, for example, from private to public cloud.

VMware vRealize Automation
Figure 2. CIO Dashboard Showing IT Service Costs

Benchmarking: Objective Evidence to Illuminate Your Journey

VMware vRealize Business comprehensively addresses two critical questions all IT teams should care about: "How I am doing compared to others?" and "Based on what others have been able to achieve, what are my biggest opportunities for improving the financial performance of IT?" Peer benchmarks provide the critical objective evidence needed to indicate where you are today, where you could be in the future, and what paths you could take to improve.

VMware vRealize IT Benchmarking™ covers 18 Towers or Domains, 20 industries and more than 3,500 metrics. VMware IT Benchmarking uses industry and functional peers to compare your costs to the costs of other firms in your industry and firms that match your IT footprint of scale and complexity. With integrated objective benchmarks, your journey will always be illuminated and your current progress always visible.

Support:

VMware Basic Support & Subscription

Weekday Support for Test, Dev and Non-Critical Deployments

  • Global, 12x5 access to support
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Production Support & Subscription Service

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

  • Global, 24x7 support for Severity 1 issues
  • Fast response times for critical issues
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Feature Production Support Basic Support
Hours of Operation1 24 Hours/Day
7 Days/Week
365 Days/Year
12 Hours/Day
Monday–Friday
Length of Service 1 or 3 Years 1 or 3 Years
Product Updates 2 Yes Yes
Product Upgrades 2 Yes Yes
Products Supported 3 All Products
(excluding VMware Fusion and VMware Player)
All Products
Method of Access Telephone/Web Telephone/Web
Response Method Telephone/Email Telephone/Email
Remote Support Yes Yes
Root Cause Analysis Available only with Business Critical or Mission Critical Support Offering Available only with Business Critical or Mission Critical Offering
Access to VMware Web Site Yes Yes
Access to VMware Discussion Forums and Knowledge Base Yes Yes
Max Number of Technical Contacts per Contract 6 4
Number of Support Requests Unlimited Unlimited
Target Response Times
Critical (Severity 1)
Major (Severity 2)
Minor (Severity 3)
Cosmetic (Severity 4)

30 minutes or less: 24x7
4 business hours
8 business hours
12 business hours

4 business hours
8 business hours
12 business hours
12 business hours
Business Hours
North America
Alaska, Hawaii
Latin America

Europe, Middle East, Africa (EMEA)

Asia, Pacific Rim, Japan (APJ)

Australia/New Zealand
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)

1 Hours of operation for Gemstone are Monday – Friday, 8 a.m. to 5 p.m. (PST/PDT). Severity 1 issues are responded to 24x7.
2 Product updates and upgrades are not included with Basic Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
Product updates and upgrades are not included with Production Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
3 VMware Fusion Professional and VMware Workstation require a minimum of ten (10) licenses in order to purchase Basic support. VMware Workstation requires a minimum of ten (10) licenses in order to purchase Production Support.

Documentation:

Download the VMware vRealize Business Datasheet (PDF).

Pricing Notes:

VMware Licensing
VMware vRealize Business 8 Enterprise Additional User
VMware vRealize Business 8 Enterprise Additional User - perpetual license for 5 users
#BM-ENT-AD-C
Our Price: $60,000.00
Production Support/Subscription vRealize Business 8 Enterprise Additional User for 1 year
#BM-ENT-AD-P-SSS-C
Our Price: $15,000.00
Basic Support/Subscription vRealize Business 8 Enterprise Additional User for 1 year
#BM-ENT-AD-G-SSS-C
Our Price: $12,600.00
Basic Support/Subscription vRealize Business 8 Enterprise Additional User for 3 years
#BM-ENT-AD-3G-SSS-C
Our Price: $33,264.00
Production Support/Subscription vRealize Business 8 Enterprise Additional User for 3 years
#BM-ENT-AD-3P-SSS-C
Our Price: $39,600.00
VMware vRealize Business 8 Enterprise Foundation Package
VMware vRealize Business 8 Enterprise Foundation Package - perpetual license for 10 users
#BM-ENT-FND-C
Our Price: $300,000.00
Basic Support/Subscription vRealize Business 8 Enterprise Foundation Package for 1 year
#BM-ENT-FND-G-SSS-C
Our Price: $63,000.00
Production Support/Subscription vRealize Business 8 Enterprise Foundation Package for 1 year
#BM-ENT-FND-P-SSS-C
Our Price: $75,000.00
Basic Support/Subscription vRealize Business 8 Enterprise Foundation Package for 3 years
#BM-ENT-FND-3G-SSS-C
Our Price: $166,320.00
Production Support/Subscription vRealize Business 8 Enterprise Foundation Package for 3 years
#BM-ENT-FND-3P-SSS-C
Our Price: $198,000.00
VMware vRealize Business 8 Enterprise Additional User
VMware vRealize Business 8 Enterprise Additional User 1-year SaaS subscription for 5 users + SaaS Basic support
#BM-ENT-AD-G-SAAS-C
Our Price: $18,000.00
VMware vRealize Business 8 Enterprise Additional User 1-year Term On Premise for 5 users + Basic support
#BM-ENT-AD-G-TLSS-C
Our Price: $18,000.00
VMware vRealize Business 8 Enterprise Additional User 1-year SaaS subscription for 5 users + SaaS Production support
#BM-ENT-AD-P-SAAS-C
Our Price: $20,000.00
VMware vRealize Business 8 Enterprise Additional User 1-year Term On Premise for 5 users + Production support
#BM-ENT-AD-P-TLSS-C
Our Price: $20,000.00
VMware vRealize Business 8 Enterprise Additional User 2-year SaaS subscription for 5 users + SaaS Basic support
#BM-ENT-AD-2G-SAAS-C
Our Price: $33,800.00
VMware vRealize Business 8 Enterprise Additional User 2-year Term On Premise for 5 users + Basic support
#BM-ENT-AD-2G-TLSS-C
Our Price: $33,800.00
VMware vRealize Business 8 Enterprise Additional User 2-year SaaS subscription for 5 users + SaaS Production support
#BM-ENT-AD-2P-SAAS-C
Our Price: $37,600.00
VMware vRealize Business 8 Enterprise Additional User 2-year Term On Premise for 5 users + Production support
#BM-ENT-AD-2P-TLSS-C
Our Price: $37,600.00
VMware vRealize Business 8 Enterprise Additional User 3-year Term On Premise for 5 users + Production support
#BM-ENT-AD-3P-TLSS-C
Our Price: $52,800.00
VMware vRealize Business 8 Enterprise Additional User 3-year SaaS subscription for 5 users + SaaS Basic support
#BM-ENT-AD-3G-SAAS-C
Our Price: $47,500.00
VMware vRealize Business 8 Enterprise Additional User 3-year Term On Premise for 5 users + Basic support
#BM-ENT-AD-3G-TLSS-C
Our Price: $47,500.00
VMware vRealize Business 8 Enterprise Additional User 3-year SaaS subscription for 5 users + SaaS Production support
#BM-ENT-AD-3P-SAAS-C
Our Price: $52,800.00
VMware vRealize Business 8 Enterprise Foundation Package
VMware vRealize Business 8 Enterprise Foundation Package 1-year SaaS subscription for 10 users + SaaS Basic support
#BM-ENT-FN-G-SAAS-C
Our Price: $90,000.00
VMware vRealize Business 8 Enterprise Foundation Package 1-year Term On Premise for 10 users + Basic support
#BM-ENT-FN-G-TLSS-C
Our Price: $112,500.00
VMware vRealize Business 8 Enterprise Foundation Package 1-year SaaS subscription for 10 users + SaaS Production support
#BM-ENT-FN-P-SAAS-C
Our Price: $100,000.00
VMware vRealize Business 8 Enterprise Foundation Package 1-year Term On Premise for 10 users + Production support
#BM-ENT-FN-P-TLSS-C
Our Price: $125,000.00
VMware vRealize Business 8 Enterprise Foundation Package 2-year SaaS subscription for 10 users + SaaS Basic support
#BM-ENT-FN-2G-SAAS-C
Our Price: $169,200.00
VMware vRealize Business 8 Enterprise Foundation Package 2-year Term On Premise for 10 users + Basic support
#BM-ENT-FN-2G-TLSS-C
Our Price: $211,500.00
VMware vRealize Business 8 Enterprise Foundation Package 2-year SaaS subscription for 10 users + SaaS Production support
#BM-ENT-FN-2P-SAAS-C
Our Price: $188,000.00
VMware vRealize Business 8 Enterprise Foundation Package 2-year Term On Premise for 10 users + Production support
#BM-ENT-FN-2P-TLSS-C
Our Price: $235,000.00
VMware vRealize Business 8 Enterprise Foundation Package 3-year SaaS subscription for 10 users + SaaS Basic support
#BM-ENT-FN-3G-SAAS-C
Our Price: $237,600.00
VMware vRealize Business 8 Enterprise Foundation Package 3-year Term On Premise for 10 users + Basic support
#BM-ENT-FN-3G-TLSS-C
Our Price: $297,000.00
VMware vRealize Business 8 Enterprise Foundation Package 3-year SaaS subscription for 10 users + SaaS Production support
#BM-ENT-FN-3P-SAAS-C
Our Price: $264,000.00
VMware vRealize Business 8 Enterprise Foundation Package 3-year Term On Premise for 10 users + Production support
#BM-ENT-FN-3P-TLSS-C
Our Price: $330,000.00
VMware vRealize Business 8 Enterprise for 25GB additional storage
VMware vRealize Business 8 Enterprise for 25GB additional storage for 1-year SaaS subscription + SaaS Basic support
#VR8-ENT-ST-G-SAAS-C
Our Price: $6,500.00
VMware vRealize Business 8 Enterprise for 25GB additional storage for 1-year SaaS subscription + SaaS Production support
#VR8-ENT-ST-P-SAAS-C
Our Price: $6,700.00
VMware vRealize Business 8 Enterprise for 25GB additional storage for 2-year SaaS subscription + SaaS Basic support
#VR8-ENT-ST-2G-SAAS-C
Our Price: $12,220.00
VMware vRealize Business 8 Enterprise for 25GB additional storage for 2-year SaaS subscription + SaaS Production support
#VR8-ENT-ST-2P-SAAS-C
Our Price: $12,596.00
VMware vRealize Business 8 Enterprise for 25GB additional storage for 3-year SaaS subscription + SaaS Basic support
#VR8-ENT-ST-3G-SAAS-C
Our Price: $17,160.00
VMware vRealize Business 8 Enterprise for 25GB additional storage for 3-year SaaS subscription + SaaS Production support
#VR8-ENT-ST-3P-SAAS-C
Our Price: $17,688.00
VMware vRealize Business 8 Enterprise for 1 additional instance
VMware vRealize Business 8 Enterprise for 1 additional instance for 1-year SaaS subscription + SaaS Basic support
#VR8-ENT-XC-G-SAAS-C
Our Price: $52,000.00
VMware vRealize Business 8 Enterprise for 1 additional instance for 1-year SaaS subscription + SaaS Production support
#VR8-ENT-XC-P-SAAS-C
Our Price: $54,000.00
VMware vRealize Business 8 Enterprise for 1 additional instance for 2-year SaaS subscription + SaaS Basic support
#VR8-ENT-XC-2G-SAAS-C
Our Price: $97,760.00
VMware vRealize Business 8 Enterprise for 1 additional instance for 2-year SaaS subscription + SaaS Production support
#VR8-ENT-XC-2P-SAAS-C
Our Price: $101,520.00
VMware vRealize Business 8 Enterprise for 1 additional instance for 3-year SaaS subscription + SaaS Basic support
#VR8-ENT-XC-3G-SAAS-C
Our Price: $137,280.00
VMware vRealize Business 8 Enterprise for 1 additional instance for 3-year SaaS subscription + SaaS Production support
#VR8-ENT-XC-3P-SAAS-C
Our Price: $142,560.00
Support/Subscription VMware vRealize Business 8 Enterprise for Suites (25 OSI)
Basic Support/Subscription VMware vRealize Business 8 Enterprise for Suites (25 OSI) for 1 year
#VR6-BENT-25-G-SSS-C
Our Price: $314.00
Production Support/Subscription VMware vRealize Business 8 Enterprise for Suites (25 OSI) for 1 year
#VR6-BENT-25-P-SSS-C
Our Price: $374.00
Support/Subscription VMware vRealize Business 8 Enterprise for Suites (Per CPU)
Basic Support/Subscription VMware vRealize Business 8 Enterprise for Suites (Per CPU) for 1 year
#VR6-BENTC-G-SSS-C
Our Price: $125.00
Production Support/Subscription VMware vRealize Business 8 Enterprise for Suites (Per CPU) for 1 year
#VR6-BENTC-P-SSS-C
Our Price: $149.00
VMware vRealize Business 7 Standard (Per CPU) Support and Subscription
Basic Support/Subscription VMware vRealize Business 7 Standard (Per CPU) for 1 year
#VR7-BPSTD-G-SSS-C
Our Price: $315.00
Production Support/Subscription VMware vRealize Business 7 Standard (Per CPU) for 1 year
#VR7-BPSTD-P-SSS-C
Our Price: $375.00
VMware vRealize Business 7 Standard (25 OSI Pack) Support and Subscription
Basic Support/Subscription VMware vRealize Business 7 Standard (25 OSI Pack) for 1 year
#VR7-BSTD25-G-SSS-C
Our Price: $1,050.00
Production Support/Subscription VMware vRealize Business 7 Standard (25 OSI Pack) for 1 year
#VR7-BSTD25-P-SSS-C
Our Price: $1,250.00
VMware vRealize Business 6 Standard (Per CPU) Support and Subscription
VMware vRealize Business 6 Standard (Per CPU) Basic Support/Subscription, 1 Year
#VR6-BSTD-G-SSS-C
Our Price: $315.00
VMware vRealize Business 6 Standard (Per CPU) Production Support/Subscription, 1 Year
#VR6-BSTD-P-SSS-C
Our Price: $375.00
VMware vRealize Business 6 Standard (25 OSI Pack) Support and Subscription
VMware vRealize Business 6 Standard (25 OSI Pack) Basic Support/Subscription, 1 Year
#VR6-BSTD25-G-SSS-C
Our Price: $1050.00
VMware vRealize Business 6 Standard (25 OSI Pack) Production Support/Subscription, 1 Year
#VR6-BSTD25-P-SSS-C
Our Price: $1250.00
VMware vRealize Business 8 Advanced (Per CPU) Support and Subscription
VMware vRealize Business 8 Advanced (Per CPU) Basic Support/Subscription, 1 Year
#VR6-BADV-G-SSS-C
Our Price: $473.00
VMware vRealize Business 8 Advanced (Per CPU) Production Support/Subscription, 1 Year
#VR6-BADV-P-SSS-C
Our Price: $563.00
VMware vRealize Business 8 Enterprise (Per CPU) Support and Subscription
VMware vRealize Business 8 Enterprise (Per CPU) Basic Support/Subscription, 1 Year
#VR6-BENT-G-SSS-C
Our Price: $709.00
VMware vRealize Business 8 Enterprise (Per CPU) Production Support/Subscription, 1 Year
#VR6-BENT-P-SSS-C
Our Price: $844.00